Prices
Purchase
The products can be ordered and purchased:
Working hours
Monday – Friday: 9 - 19 h, Saturday: 9 - 14 h, we are closed on Sundays and bank holidays.
Delivery within Croatia
We use specialized delivery vehicles and we deliver the next working day (Monday – Saturday) at the latest from the moment of the receipt of the order for the following area: Zagreb (including Samobor, Zaprešić, Dugo Selo, Sesvete, Velika Gorica, Lučko).
Delivery period: working day 09 - 20 h; Saturdays 09 - 14 h.
Delivery charge: Calculated according to the delivery area.
Zone 1: free of charge for orders over 100 HRK. For orders under 100 HRK the delivery charge is 30 kn.
Zone 2: free of charge for orders over 300 HRK. For orders under 300 HRK the delivery charge is 40 kn.
There are no quantitative or weight restrictions.
Please pay attention to your selection if you live outside the Zagreb area. Avoid temperature sensitive products, that is, those products that have to be kept at a particular temperature. The foodstuffs in question can be delivered only within particular delivery areas, as indicated on the website.
Delivery charge: for orders over 500 HRK – 0 HRK
for orders under 500 HRK – 40 HRK
The quantitative (weight) restriction for a single order outside of the delivery area is 20 kg, regardless of the price regarding the order. The delivery charge for deliveries above the mentioned restriction is 70 HRK.
LIGHT SHIPMENTS: delivery charge for packages the total weight of which is under 2 kg is 25 HRK.
We package our products in such a manner that they cannot be damaged through normal handling procedures.
Deliveries outside of the delivery area are made in cooperation with the company. After placing an order, the buyer will receive an e-mail from the delivery department regarding the expected time of delivery and the unique package number through which the buyer can check the status of the order.
Deliveries outside of the delivery area are made in cooperation with the company. Deliveries for orders received on a working day by 2pm are made the following day (Monday-Friday), while orders received after 2pm are made within two working days. According to the above, deliveries for orders made on a Friday by 2pm hours are made on the following Monday at the earliest, while orders received on a Friday after 2pm are made on the following Tuesday, at the earliest
Deliveries to the islands are made on Mondays, Wednesdays and Fridays. Due to the ferry service timetable constraints, it is necessary to place an order two days before the expected delivery date. For example, to have your ordered products delivered on a Friday to the island of Korčula or to the island of Hvar you have to place your order on the preceding Wednesday by 2pm.
For more details regarding the terms and possibilities of delivery for the rest of the Republic of Croatia, please contact us by phone or by e-mail at: [email protected].
International Shipping
Select foodstuffs carefully if you live outside Croatia. Avoid temperature-sensitive products, that is, those products that have to be kept at a particular temperature. The foodstuffs in question can be delivered only within particular delivery areas, as indicated on the website.
Click here to download the pricelist and list of the delivery areas and information regarding locations abroad.
Orders received on a working day by 12pm (Monday-Friday) are forwarded to the delivery department on the same day, while orders received after 12pm are forwarded to the delivery department within two working days. According to the above, deliveries for orders received on a Friday by 12pm are done on the same day, while deliveries for orders received on a Friday after 12pm are done on the following Monday at the latest.
We package our products in such a manner that they cannot be damaged through normal handling procedures.
All orders placed from abroad are processed in cooperation with the company.
For more details regarding international deliveries please contact us by e-mail at: [email protected].
Payment method
*IBAN broj računa kod Erste & Steiermarkische Bank : HR28240220061100569672
Swift code (BIC): ESBCHR22
Internet payment security
RBA ensures safe online shopping due to implementation of a so-called 3D security protocol regulated and verified by Visa Europe (Verified by Visa) and MasterCard Worldwide (MasterCard Secure Code)*.
3D Secure is an international security standard which enables authentication of card users. RBA e-ToMiTreba!! solution applies SSL encryption with 2048-bit key, which provides extremely high security level and up to this point no data compromitation case has been recorded.